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CRM

Talk with customers, not at them

A smarter CRM service for serious marketers

In a world where inboxes are overflowing, generic emails simply won’t cut it. Customers today expect relevant, well-timed interactions that feel truly personal and intentional – not just another wave of automated noise they simply can’t wait to unsubscribe from. That’s where we come in.

Our CRM marketing approach goes far beyond pressing ‘send’ on a bunch of emails and hoping for the best. We craft thoughtful, data-driven strategies that nurture leads, strengthen long-term relationships and drive measurable business results and revenue. Every campaign has a purpose – from high-impact email design and converting copy to seamless automation that delivers the right message at the right moment.

It’s not only about getting into someone’s inbox and looking good, it’s about making every interaction meaningful. Whether your aim is acquisition, retention or reactivation, we build campaigns that connect emotionally and perform commercially.

We’re also platform-agnostic, working across Klaviyo, Bloomreach, HubSpot and more to make sure your CRM is set up for success and perfectly aligned with your goals. From intelligently segmenting audiences to optimising workflows and personalising content to speak directly to individual customer needs, we turn your customer data into real, meaningful connections.

We transform every interaction into an opportunity. Let’s make sure yours counts.

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Why chooese Engage?

Seamless CRM solutions, built in-house

Our digital designers, web developers and CRM specialists collaborate to create high-impact, mobile-optimised email campaigns. From eye-catching animations to seamless CRM integration, we handle everything – ensuring your campaigns not only look great but drive real results.

Data-led strategies that convert

We do more than send emails – we build journeys. Working alongside our data & analytics team, we use behavioural data, segmentation and lifecycle insights, to craft automated CRM workflows that nurture leads, increase retention and turn one-time buyers into lifelong customers.

CRM expertise that works across your stack

We work across Salesforce, HubSpot, Klaviyo, Bloomreach and more, ensuring deep CRM integrations that link email marketing with analytics, reporting tools and your wider tech stack. The result? A smarter, more connected CRM for sales and marketing.

Our CRM services:

Email, CRM & automation strategy

We map customer journeys, refine segmentation and build high-converting email sequences – ensuring every message lands at the right moment.

Email campaign design

Attention-grabbing, mobile-optimised email templates that blend creativity with conversion-focused design.

Database maintenance

Clean, organised and GDPR-compliant databases that enhance deliverability and engagement.

CRM platform implementation & migration

Seamless setup, migration and optimisation for Klaviyo, Bloomreach, Salesforce, HubSpot, Braze and more.

Optimisation & reporting

Ongoing testing, data analysis and refinements to keep your email performance improving.

Automated flows & sequences

Smart, behaviour-driven automation that nurtures leads, drives retention and maximises customer lifetime value.

Digital activations & paid media integration

Interactive campaigns and targeted paid media strategies that capture customer data, build audience segments and fuel future CRM growth.